Shipping policy
Shipping Policy
Thank you for shopping with us! We strive to provide a smooth and efficient shipping experience. Please review our shipping policy below for details on how your order will be processed and shipped.
1. Shipping Times
- Pre-Made Items: Our pre-made items are crafted and ready to go. Once you place your order, these items will be shipped within 1-3 business days. You’ll receive a shipping confirmation email with tracking information as soon as your order is on its way.
- Pre-Order Items: If you’ve ordered pre-order items, please note that these products are not yet in stock and will be fulfilled within approximately 2-8 weeks. We’ll keep you updated every week on the status of your pre-order and send you tracking information when your items are shipped.
2. Shipping Costs
Shipping costs are calculated based on the weight and destination of your order. You’ll be able to see the shipping cost before finalizing your purchase at checkout. We may occasionally offer free shipping on all U.S. orders.
3. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track the progress of your shipment online.
4. Shipping Delays
While we strive to ensure timely delivery, occasional delays due to unforeseen circumstances may occur. We appreciate your understanding and patience.
5. Contact Us
If you have any questions about your order or need further assistance, please contact us.
Thank you for your support and understanding. We’re excited to get your order to you as soon as possible!