Refund policy
Return and Refund Policy
Effective Date: 9/14/24
Thank you for shopping with Arcane Garments! We strive to provide you with high-quality products and exceptional service. Please read our Return and Refund Policy carefully.
1. All Sales Are Final
- No Returns or Refunds: At this time, all sales are final. We do not accept returns or offer refunds for any products purchased from our online store, send us an email to see if we can accommodate you. We encourage you to review your order carefully before purchasing to ensure that you are satisfied with your selection.
2. Order Accuracy
- Review Your Order: Please double-check all order details, including product specifications, sizes, and quantities, before completing your purchase. If you have any questions or need assistance with your order, feel free to contact us before finalizing your purchase.
3. Damaged or Defective Items
- Contact Us: If you receive a damaged or defective item, please contact us immediately at arcanegarments@gmail.com with your order number and a description of the issue. We will review your case and work with you to resolve the problem. In some cases, we may offer a replacement or a store credit at our discretion.
4. Exchanges
- No Exchanges: Currently, we do not offer exchanges. If you have any concerns about your purchase, please reach out to us, and we will do our best to assist you.
5. Contact Information
For any questions or concerns about your order or our Return and Refund Policy, please contact us at:
Arcane Garments
Email: arcanegarments@gmail.com
Thank you for your understanding and for choosing Arcane Garments. We appreciate your business and are here to help with any questions you may have!