Privacy policy

Privacy Policy

Effective Date: 9/14/24

Welcome to Arcane Garments! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information, including data collected through SMS and email communications.

1. Information We Collect

  • Personal Information: When you make a purchase, subscribe to our newsletter, or sign up for SMS alerts, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
  • Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, and pages visited, through cookies and other tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Fulfillment: To process and fulfill your orders, including shipping and handling.
  • Communication: To send you order updates, promotional offers, and other relevant information via email and SMS. You may opt out of these communications at any time.
  • Website Improvement: To analyze usage data and enhance our website and services.
  • Legal Compliance: To comply with legal obligations or protect our rights and interests.

3. SMS and Email Communications

  • Email: By subscribing to our newsletter or providing your email address during purchase, you consent to receive promotional emails from us. You can opt out of email marketing at any time by following the unsubscribe link in the email or by contacting us directly.
  • SMS: If you provide your phone number, you may receive SMS updates related to your order, promotions, and other relevant information. You can opt out of receiving SMS messages by following the instructions provided in the SMS or by contacting us.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is completely secure.

6. Third-Party Services

We may share your information with third-party service providers who assist us with website operation, payment processing, and order fulfillment. These third parties are required to protect your information and use it only for the purposes for which it was provided.

7. Your Choices

You have the right to:

  • Access and Update: Request access to or update your personal information.
  • Opt-Out: Unsubscribe from marketing emails and SMS messages by following the instructions provided in the communications or by contacting us directly.
  • Delete: Request the deletion of your personal information, subject to legal and contractual obligations.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Arcane Garments
Email: arcanegarments@gmail.com

Thank you for choosing Arcane Garments. We are committed to protecting your privacy and providing a secure online shopping experience.